Privacy Policy

Handi Highway Dining ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our catering services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our inquiry or booking form
• Contact us via WhatsApp, phone, or email
• Place an order for our catering services

This information may include:

• Name
• Phone number
• Email address
• Delivery address
• Event details (date, number of guests, preferences)
• Dietary requirements or restrictions

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Device type
• IP address
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your catering orders
• Communicate with you about your orders and inquiries
• Send you order confirmations and updates
• Respond to your questions and requests
• Improve our services and website
• Send promotional offers (only with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Delivery Partners: We share necessary delivery details (name, address, phone) with our delivery partners (Porter, Ola) to fulfill your order.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites (such as Instagram, Google Maps, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of promotional communications
• Withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order-related information is typically retained for 3 years for accounting and legal purposes.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: